Contact information
CONTACT US
At TheFootStraw we value our community above all else. Whether you have a question about our handcrafting process or need an update on your order, our team is here to help.
CUSTOMER SUPPORT
For questions about your order, shipping or returns, get in touch with us:
- Email: olivercustomers@outlook.es
- Response Time: We aim to respond to all enquiries within 12–24 business hours, Monday to Friday.
- Order Enquiries: Please include your Order Number (e.g. #1234) so we can give you an immediate update on your production stage.